IMPORTANT: Starting with Windows 10 October 2018 Update, RSAT is included as a set of 'Features on Demand' in Windows 10 itself. See 'Install Instructions' below for details, and 'Additional Information' for recommendations and troubleshooting. RSAT lets IT admins manage Windows Server roles and features from a Windows 10 PC. Remote Assistance doesn’t work on the Pro version of Windows 10 that I have in my PC. I tried it today because my mother needed help and we’ve been able to use Remote Assistance before (then under Windows 7). BUT, because she now have Win 10 Home I can’t connect to her computer at all, and I’m using Win10 Pro. Default Behavior Remote Desktop Services is a Win32 service. In Windows 10 it is starting only if the user, an application or another service starts it. When the Remote Desktop Services is started, it is running as NT Authority NetworkService in a shared process of svchost.exe along with other services.
Remote Desktop Services (TermService) Defaults in Windows 10
Allows users to connect interactively to a remote computer. Remote Desktop and Remote Desktop Session Host Server depend on this service. To prevent remote use of your computer, clear the checkboxes on the Remote tab of the System properties control panel item.
Default Settings
| Startup type: | Manual |
| Display name: | Remote Desktop Services |
| Service name: | TermService |
| Service type: | share |
| Error control: | normal |
| Object: | NT AuthorityNetworkService |
| Path: | %SystemRoot%System32svchost.exe -k NetworkService |
| File: | %SystemRoot%System32termsrv.dll |
| Registry key: | HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTermService |
| Privileges: |
|
Default Behavior
Remote Desktop Services is a Win32 service. In Windows 10 it is starting only if the user, an application or another service starts it. When the Remote Desktop Services is started, it is running as NT AuthorityNetworkService in a shared process of svchost.exe along with other services. If Remote Desktop Services fails to start, the failure details are being recorded into Event Log. Then Windows 10 will start up and notify the user that the TermService service has failed to start due to the error.
Dependencies
Remote Desktop Services cannot be started under any conditions, if the Remote Procedure Call (RPC) service is disabled.
While Remote Desktop Services is stopped, disabled or working incorrectly, the Remote Desktop Services UserMode Port Redirector cannot be launched.
Windows 10 Ltsb Remote Desktop Free
Restore Default Startup Configuration for Remote Desktop Services
Before you begin doing this, make sure that all the services on which Remote Desktop Services depends are configured by default and function properly. See the list of dependencies above.1. Run the Command Prompt as an administrator.
2. Copy the command below, paste it into the command window and press ENTER:
sc config TermService start= demand
3. Close the command window and restart the computer.
The TermService service is using the termsrv.dll file that is located in the %WinDir%System32 folder. If the file is changed, damaged or deleted, you can restore its original version from Windows 10 installation media.
See the table below for supported versions:
| Version | OS Builds (Or higher) | Servicing Options | Citrix Support | Citrix Version |
|---|---|---|---|---|
| 21H1 | 19043.x | SAC | Not Supported | 2012 or newer 1912 LTSR CU2 or newer 7.15 LTSR CU7 or newer |
| 20H2 | 19042.610 | SAC | Supported | 2009 or newer 1912 LTSR CU1 or newer 7.15 LTSR CU6 or newer |
| 2004 | 19041.208 | SAC | Supported | 2003 or newer 1912 LTSR CU1 or newer 7.15 LTSR CU5 or newer |
| 1909 | 18363.418 | SAC | Supported | 1909 or newer 7.15 LTSR CU5 or newer |
| 1903 | 18362.116 | SAC | Supported | 1903 or newer 7.15 LTSR CU4 or newer |
| 2019 LTSC | 17763.107 | LTSC | Supported | 1808 or newer 7.15 LTSR CU3 or newer |
| 1809 | 17763.107 | SAC | Supported | 1808 or newer 7.15 LTSR CU3 or newer |
| 1803 | 17134.1 | SAC | Supported | 7.18 or newer 7.15 LTSR CU2 or newer |
| 1709 | 16299.201 | SAC | Supported (1) | 7.17 or newer 7.15 LTSR CU2 or newer |
| 1703 | 15063.483 | SAC | Supported | 7.14.1 or newer 7.15 LTSR CU1 or newer |
| 1607 | 14393.447 | CBB | Supported (4) | 7.14.1 or newer 7.15 LTSR CU1 or newer |
| 2016 LTSB | 14393.447 | LTSB | Supported | 7.15 LTSR CU1 or newer |
| 1511 | 10586.164 | CBB | Not Supported (3) | Not Supported (3) |
| 2015 LTSB | 10240.17488 | LTSB | Supported | 7.15 LTSR CU1 or newer |
- Windows 10 v1709 supported after applying November 2017 or later Microsoft KBs. See Issue #1 and #2 on CTX229052.
- If testing an Insider Preview build it is recommended to use the latest available Current Release or Long Term Service Release version of Citrix VDA or Receiver.
- Windows 10 v1511 reached End of Service April 2018. Please refer to Microsoft’s Windows Lifecycle Fact Sheet for details on End of Service.
- Windows 10 v1607 Enterprise and Education editions are serviced and supported until April 09, 2019. Earlier editions reached End of Service April 2018 and are no longer serviced or supported. Please refer to Microsoft’s Windows Lifecycle Fact Sheet for details on End of Service.
- 19H2 is an update to v1903. The known issues outlined on CTX238758 hold good for 19H2.
Windows 10 Known Issues Articles
- CTX255870 Windows 10 May 2020 (v2004) - Citrix Known Issues
- CTX238758 Windows 10 May 2019 Update (v1903) – Citrix Known Issues
- CTX234973 Windows 10 October 2018 Update (v1809) – Citrix Known Issues
- CTX231942 Windows 10 April 2018 Update (v1803) – Citrix Known Issues
- CTX229052 Windows 10 Fall Creators Update (v1709) – Citrix Known Issues
- CTX223074 Windows 10 Creators Update (v1703) – Citrix Known Issues
- CTX216312 Windows 10 Anniversary Update (v1607) – Citrix Known Issues
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