Cisco Anyconnect Not Connecting To Server

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  1. Cisco Anyconnect Not Connecting To Server On Windows 10
  2. Cisco Anyconnect Cannot Connect
  3. Connect To Server
  4. Cisco Anyconnect Not Connecting To Server
  5. Cisco Anyconnect Could Not Connect To Server
  6. Cisco Anyconnect Not Connecting To Server Password

Anyconnect ssl dtls enable Then when connecting in the client, append the port number to the end of the FQDN - your.vpnhost.com:8443 for example. I have just verified that my vpn will work now. Before, I could get a successful connection, but no traffic was getting routed, so it was worthless. Unfortunately no. There are hooks in Windows for programs that allow the login screen to send the login information to linked programs that the Cisco AnyConnect software can work with to use the login name and password to open a VPN session. If such a thing exists in Mac OS, the AnyConnect client does not currently support using it.

When you are off campus, some of Illinois State University’s electronic services are unavailable to you unless you establish a VPN connection.

Cisco AnyConnect is an application that the University makes available to students, faculty, and staff for free which may be used to establish a VPN connection with the University from off campus.

NOTE: If you need to request and install the application on your computer, please skip to the section further below entitled Download and Install Cisco AnyConnect. If you already have the application installed and would like to know how to connect to it, please read the section immediately below entitled Connect to the Cisco AnyConnect VPN Client Once Downloaded. The instructions below are listed for both Windows and Mac machines, respectively.

Connect to the Cisco AnyConnect VPN Client Once Downloaded

Windows:

  1. Open the Cisco AnyConnect VPN client.
  • Windows 8: On the Start screen, click Cisco AnyConnect Secure Mobility Client.
  • Windows 10: Start > All Apps > Cisco > Cisco AnyConnect Secure Mobility Client.
  • Alternatively, you can click Start and begin typing Cisco AnyConnect Secure Mobility Client and the application will show up. Click on the icon to start the application.
Cisco anyconnect not connecting to server password
  1. Verify that the path in the field underneath “Ready to connect.” is VPN01.ILSTU.EDU.
  • If the path name does not automatically appear, click the arrow to the right of the field and select VPN01.ILSTU.EDU from the drop down menu, or enter the path name manually.
  1. Click Connect.

Figure 1:

  1. When prompted, select the appropriate Group (Figure 1):
  • To access most ISU resources, you will select –ISU-.
  • Important: To access ISU Oracle or SQL database resources directly (via software such as Microsoft Access, Oracle SQL Developer, Microsoft SQL Management Studio, etc.), select DB-User_Access.

Note: When you attempt to connect, you may receive a prompt that tells you that Cisco AnyConnect is updating. Do not attempt to cancel this update, as this update will allow your VPN software to work.

Figure 2:

  1. Enter your ULID and password in the appropriate fields, then click OK.
  2. After a moment, an informational banner window will appear that typically says “Welcome to Illinois State University,” but could display a different, informational message.
  3. Click Accept.

You are now connected with the Cisco AnyConnect VPN client. A Cisco AnyConnecticon with a yellow, locked padlock will be visible in your system tray (in the lower-right corner of your desktop, next to the clock). This indicates that you are connected. If the icon appears without a padlock, this indicates you are no longer connected through VPN.

Mac OS X:

Anyconnect
  1. Open the Cisco AnyConnect VPN client. Click Finder > Applications> Cisco > Cisco AnyConnect Secure Mobility Client.

Figure 3:

  • Alternatively, you can search for the application in your “Dashboard” by simply clicking the rocket icon on your bottom toolbar. After that, start typing Cisco AnyConnect Secure Mobility Client and you will see the application. Click on the application to start the set-up process, or to access it once you’ve configured the settings properly.

Figure 4:

  1. Verify that the path in the field underneath “Ready to connect.” reads VPN01.ILSTU.EDU. If the field is empty, you will need to manually enter the file path exactly how it is shown in this article.

Figure 5:

  1. Click Connect.
  2. When prompted, select the appropriate Group (Figure 6):
  • For most ISU resources, you will select –ISU-.
  • Important: To access ISU Oracle or SQL database resources directly (via software such as Microsoft Access, Oracle SQL Developer, Microsoft SQL Management Studio, etc.), select DB-User_Access.

Figure 6:

  1. Enter your ULID and password when prompted to do so and click Connect.
  2. After a moment, an informational banner window will appear that typically says “Welcome to Illinois State University,” but could display a different, informational message.
  3. Click Accept.

You are now connected with the Cisco AnyConnect VPN client. A Cisco AnyConnect icon with a yellow, locked padlock is now in your system tray (in the lower-right corner of your desktop). This indicates that you are connected. If the icon appears without a padlock, this indicates you are no longer connected through VPN.

Disconnect from the VPN

Windows:

To disconnect from the VPN on a Window’s machine:

  1. Locate the Cisco AnyConnect VPN client icon and click on it. It is usually on your toolbar, but if it is not, here are some additional ways to find the application:
  • Windows 8: On the Start screen, click Cisco AnyConnect Secure Mobility Client.
  • Windows 10: Start > All Apps > Cisco > Cisco AnyConnect.
    • Alternatively, you can click [Start] and begin typing Cisco AnyConnect Secure Mobility Client and the application will show up. Click on the icon to start the application so you can disconnect from the VPN.
  1. In the Cisco AnyConnect Secure Mobility Client pane, click Disconnect.
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Figure 7:

  1. Close Cisco AnyConnect Secure Mobility Client.

You are now disconnected from VPN.

Cisco Anyconnect Not Connecting To Server

Mac OSX:

To disconnect from a VPN connection on Cisco AnyConnect on Mac running Mac OS X or later:

Cisco Anyconnect Not Connecting To Server On Windows 10

  1. Click on the Cisco AnyConnect icon in your Dock.
  2. Click Disconnect.
  3. Close Cisco AnyConnect Secure Mobility Client.

Figure 8:

You are now disconnected from VPN.

Download and Install Cisco AnyConnect for Windows or Mac OS X

Students, faculty, and staff may download the Cisco AnyConnect VPN Client for Windows or Mac OS X from the University IT Help portal by following the directions below:

Windows:

  1. Navigate to the IT Help portal (at ITHelp.IllinoisState.edu),
  2. Click Downloads in the middle of the screen.
  3. Under Cisco AnyConnect, select the version you would like to download. You will need to select the version that is compatible with your machine. You can choose either Windows or Mac.
  4. Click on Windows or Mac and log in with your ULID and password if prompted to do so. You will be directed to a form to request the download file be sent to you. You will need to fill out the required fields in the submission form. Once submitted, your request will be handled in the order it was received. Once approved, you will receive an email. You will then click Download Files and you may be navigated to a Central Login page where you will need to enter your ULID and password. Once you log in, click the file next to Attached Files.

NOTE: If you have never access Liquid Files (SendTo) before, you may see a log in page to log into Liquid Files itself. Instead, you will want to click the SSO Sign In button to be navigated to a Central Login page. You will enter your ULID and password. Upon logging in, you will need to accept some terms and conditions. Once you have done that, you will never be prompted again for an SSO sign in.

  • Upon successfully downloading the installer, you will need to open the installer and follow the prompts.

Figure 9:

  • Agree to the Terms and Conditions and proceed with the installation by clicking Accept. You may need to enter your computer’s profile credentials in order to accept the installation.

Figure 10:

  • Once the software has finished downloading, click Finish to close out of the installation process. You can now access the VPN software.

Mac OS X:

  1. Navigate to the IT Help portal (at ITHelp.IllinoisState.edu),
  2. Click Downloads in the middle of the screen.
  3. Under Cisco AnyConnect, select the version you would like to download. You will need to select the version that is compatible with your machine. You can choose either Windows or Mac.
  4. Click on Windows or Mac and log in with your ULID and password if prompted to do so. You will be directed to a form to request the download file be sent to you. You will need to fill out the required fields in the submission form. Once submitted, your request will be handled in the order it was received. Once approved, you will receive an email. You will then click Download Files and you may be navigated to a Central Login page where you will need to enter your ULID and password. Once you log in, click the file next to Attached Files.

NOTE: If you have never access Liquid Files (SendTo) before, you may see a log in page to log into Liquid Files itself. Instead, you will want to click the SSO Sign In button to be navigated to a Central Login page. You will enter your ULID and password. Upon logging in, you will need to accept some terms and conditions. Once you have done that, you will never be prompted again for an SSO sign in.

  • Upon successfully downloading the installer, you will need to open the installer and follow the prompts. When you get to the Installation Type screen, ensure that only the VPN checkbox is selected, then click Continue to proceed with the installation

Figure 11:

  • Click Continue to finish the installation. Once finished, open the Cisco AnyConnect Secure Mobility Client. You can find it in the Cisco folder in your applications, or can be manually searched in your Launchpad, as instructed above.

Figure 12:

  • Type VPN01.ILSTU.EDU in the empty text field, then press Connect.

Figure 13:

  • Enter your ULID in the Username field and your current password in the Password field. Click OK.

Figure 14:

  • You will see a welcome window. Click Accept to be connected to the VPN.

Figure 15:

  • Now that you are connected, you will be able to access university-restricted applications such as iPeople.
  • When you are ready to disconnect from the VPN, go back to the application and click Disconnect and close out of the application.

Figure 16:

How to Get Help

For technical assistance, you may contact the Technology Support Center at 309-438-4357 or by email at SupportCenter@IllinoisState.edu.

Cisco Anyconnect Cannot Connect

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Related Articles:

I was trying to log into work but had trouble making a VPN connection. I use Cisco AnyConnect VPN Client. This post describes how to fix the following error messages when using Windows 8 Pro:

Can
  • AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again.
  • The VPN client driver encountered an error. Please restart your computer or device, then try again.

The steps to fix this problem are as follows:

1. Edit a registry entry by running a program called regedit. Right-click on it and Run as administrator. Note that I use Start8, by Stardock, to have a Start button and menu. After you left-click on Run as administrator, your computer might ask you to enter the admin password.

2. Go to the appropriate VPN registry directory called ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesvpnva

3. Double left-click the DisplayName key.

An Edit String pop-up window will appear.

The text under the Value data: field on my computer looked like this.

@oem20.inf,%vpnva_Desc%;Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64

4. Change the field to

Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64

by removing all the text and characters that are on the left of the word Cisco.

The end result should look like this:

5. Left-click the ‘OK’ button.

6. Exit the Registry Editor

7. Run Cisco AnyConnect VPN Client and reconnect.

That’s all there is to it. Good luck!

Update : 2/13/2014

I recently updated my computer on February 13, 2014 with Microsoft’s updates and saw that the text under the Value data: field on my computer looked like this:

Connect To Server

@oem10.inf,%VPNVA64_Desc%;Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

It is different from what I had originally posted. I’m not really sure how or why it changed and I don’t have time to find out. I also updated to Cisco AnyConnect Secury Mobility Client Version 3.1.04066. As far as I can tell, the value of …

@oem10.inf,%VPNVA64_Desc%;Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

.. works, but the value of

Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64

does not work with Cisco AnyConnect Secury Mobility Client Version 3.1.04066.

Update : 2/15/2014

Cisco Anyconnect Not Connecting To Server

Changing the Value data: field to

Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64

Cisco Anyconnect Could Not Connect To Server

without

Cisco Anyconnect Not Connecting To Server Password

@oem10.inf,%VPNVA64_Desc%;

seems to work better, too.